“Something went wrong. Sorry, we ran into a problem”

When you are trying to install Microsoft Office 2019 or Office 2021 or Microsoft 365 on your Windows 11 or windows 10 PC and the Office installation fail with error “Something went wrong. Sorry, we ran into a problem”. Go online for additional help or chat with us for immediate solutions to fix this “Something went wrong. Sorry, we ran into a problem” error.

“Something went wrong. Sorry, we ran into a problem”

Below given steps to resolve the Office installation problems

1. Temporarily disable any third-party Antivirus or Firewall program before starting the Office 365/2021/2019 installation.
2. Install all available Windows 11 and windows 10 Updates.
3. Update Windows 11 and windows 10 to its latest version.

Talk with the tech advisor and am sure they will give you the best solutions to resolve this error completely, you can chat with MS Assured Experts.

Steps to solve Something went wrong, “Sorry, we ran into a problem” in Office installation

Step1: How to remove all Previous Office program Files?

1. Download the Microsoft Support and Recovery Assistant utility.
2. When the download is completed double click to run the SetupProd_OffScrub.exe ( https://aka.ms/SaRA-officeUninstallFromPC ) application
3. Click Install to install the Microsoft recovery tool.
4. When the installation is completed, click Agree and then click Yes.
5. Wait until the ‘Microsoft Support and Recovery Assistant’ troubleshooting the issue.
6. Select the checkbox, at the left of the Office product name to select all the installed Office products and click Next.

If you are still not able to resolve this error, Reach to MS Assured Experts to more information.

SFC Scan to Fix “Something went wrong. Sorry, we ran into a problem” Error

Repair Windows Component Store & System Files.

1. Open Command Prompt as Administrator.
2. In command prompt give the following command and press Enter:

SFC /SCANNOW

If you find inconsistencies after the scan, execute the following command:

DISM /Online /Cleanup-Image /StartComponentCleanup

Go ahead and install Officec365/2021/2019, If still issue persist, we need to reset the windows 11 or windows 10 OS.

No issue is too big or too small for our tech experts, free Consultation with highly qualified Microsoft Assured Technicians Take Expert Advise.

In conclusion,

If you are still not able to resolve this error “Something went wrong. Sorry, we ran into a problem” after performing these methods. We suggest you to communicate with our experts, I am sure they will suggest the best solutions to resolve this error completely. You can also visit our website for more information.


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